Privacy Policy

Last updated: 29 September 2026

This privacy policy explains how Sigvia (“we”, “us”) collects and uses your personal data when you visit this website or contact us. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Sigvia is the data controller for personal data collected through this website. Contact: Sigvia, 27 Mill Lane, WA8 3UU · info@sigvia.co.uk · 07546 235812.

What we collect

• Information you give us through our contact form, email or phone – such as your name, company, email address, phone number and details about your enquiry.
• Technical information such as your IP address, browser type and pages visited, collected through essential cookies and server logs.

How we use your data

• To respond to your enquiry and arrange your free automation audit (legitimate interests / steps prior to a contract).
• To provide and manage services you have asked us for (contract).
• To keep our website secure and working properly (legitimate interests).
• To comply with legal obligations.

We do not sell your personal data. We will only send you marketing if you have agreed to it, and you can opt out at any time.

Who we share it with

We use trusted providers to run our business, such as website hosting, email and CRM providers. They process data on our behalf under contract and only as we instruct. Where data is transferred outside the UK, we make sure appropriate safeguards are in place.

How long we keep it

We keep enquiry data for up to 24 months after our last contact unless we have an ongoing relationship with you, and client records for as long as required for legal and accounting purposes.

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us at info@sigvia.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

See our cookie policy for details of the cookies we use.