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Services

Automation services that turn enquiries into customers

We design, build and support AI-powered workflows with n8n – connecting your website, WhatsApp, SMS, email and CRM into one joined-up customer journey.

Lead capture & routingAI auto-responsesWhatsApp, SMS & email journeysCRM automationBooking, reminders & reviewsCustom n8n workflows

Lead capture & routing

Capture every enquiry – from every channel – in one place

Leads arrive from your website, Facebook and Google ads, email, phone, portals and marketplaces. We funnel them all into a single automated flow so nothing slips through.

  • Web forms, Meta & Google Lead Ads, email parsing and missed-call capture
  • Automatic enrichment and de-duplication
  • Smart routing by location, service, value or availability
  • Instant alerts to the right person on Slack, Teams, email or WhatsApp
n8nWebhooksMeta Lead AdsGoogle AdsGmail / OutlookTwilio
Multi-source intakeEvery lead, one pipeline
1Facebook ad form submitted0s
2Checked for duplicates & enriched+1s
3Routed to the right team+2s
4Sales rep alerted on Slack+2s
Outcome: no more lost enquiries, and every lead owned by someone within seconds.

AI auto-responses

AI that replies like your best salesperson – instantly

An AI assistant trained on your services, pricing guidance, FAQs and tone of voice. It answers questions, qualifies leads and books calls around the clock.

  • Trained on your own content, with strict guardrails
  • Qualifies by budget, timeline, location and need
  • Books directly into your calendar
  • Seamless handover to a human, with full conversation context
OpenAIClauden8n AI AgentsKnowledge baseCalendly / Cal.com
AI qualificationConversations that convert
1“Do you cover Leeds? Budget is ~£8k”Lead
2AI answers, asks timelineAI
3Scored: hot lead, ready in 4 weeksScore
4Call booked for Thursday 10amDone
Outcome: prospects get answers in seconds, and your team only talks to qualified buyers.

WhatsApp, SMS & email journeys

Follow-up on the channels your customers actually read

Behaviour-driven nurture sequences across WhatsApp, SMS and email. Messages adapt to what each lead does – and stop the moment they convert.

  • Official WhatsApp Business Platform with approved templates
  • Two-way SMS via Twilio or similar
  • Branded email sequences and newsletters
  • Opt-in and opt-out handled automatically
WhatsApp Cloud APITwilioBrevoMailchimpGmail / Outlook
Nurture sequenceRight message, right moment
1WhatsApp: thanks + booking linkDay 0
2SMS nudge if no bookingDay 1
3Email: case study & FAQsDay 3
4Sequence stops – call bookedDay 4
Outcome: more booked calls from the same number of leads, with no manual chasing.

CRM automation

A CRM that updates itself

We connect your CRM to everything else, so contacts, deals, tasks and conversations are logged automatically – and your pipeline is always accurate.

  • Contacts, deals and activities created and updated automatically
  • Pipeline stages move based on real customer actions
  • Tasks and reminders for your team
  • Data clean-up, field mapping and reporting
HubSpotPipedriveSalesforceZohoGoHighLevelAirtable
CRM syncClean data, zero copy-paste
1Contact created with source & UTMAuto
2Deal opened in “New enquiry”Auto
3WhatsApp thread logged to timelineAuto
4Moved to “Call booked”Auto
Outcome: hours of admin saved each week and a pipeline you can finally trust.

Booking, reminders & reviews

Fill the diary, cut no-shows and grow your reviews

Automate the journey after the enquiry: bookings, confirmations, reminders, aftercare and review requests – all timed perfectly.

  • Booking links with calendar and availability sync
  • Reminder sequences by WhatsApp, SMS and email
  • Post-service follow-ups and upsell prompts
  • Automated Google review requests for happy customers
CalendlyCal.comGoogle CalendarMicrosoft 365Google Business Profile
Appointment journeyFrom booked to reviewed
1Booking confirmed on WhatsAppInstant
2Reminder with reschedule link-24h
3Aftercare message+1 day
4Review request+3 days
Outcome: fewer no-shows and a steady stream of fresh 5-star reviews.

Custom n8n workflows

Bespoke automation for the rest of your business

Beyond sales and marketing, we automate back-office work: quotes, invoices, onboarding, reporting and internal alerts – built on n8n that you own.

  • Self-hosted (UK/EU) or n8n Cloud set-up
  • Custom API integrations and webhooks
  • Scheduled reports and dashboards
  • Monitoring, error alerts and full documentation
n8nREST APIsXeroQuickBooksStripeGoogle WorkspaceShopify
Back-office workflowSigned to onboarded
1Proposal acceptedTrigger
2Invoice raised in XeroAuto
3Onboarding pack & forms sentAuto
4Project tasks created for the teamAuto
Outcome: the admin that slows you down, handled in the background.

Ways to work with us

Start small or automate the whole journey

Every project begins with a free audit and a fixed-price proposal. No surprises.

Quick Win

One high-impact automation, live fast.

Fixed price · 1–2 weeks

  • Single workflow, e.g. instant lead reply + CRM
  • Up to 3 connected tools
  • Documentation & handover
  • 30 days support
Get a quote

Journey Build

A complete, multi-channel customer journey.

Fixed price · 3–6 weeks

  • Full lead-to-customer process map
  • AI assistant trained on your business
  • WhatsApp, SMS & email sequences
  • CRM automation & reporting
  • 60 days support
Book a free audit

Automation Partner

Ongoing care, monitoring and new automations.

Monthly plan

  • Monitoring & error alerts
  • Monthly improvements & new workflows
  • Performance reporting
  • Priority support
Talk to us

FAQ

Service questions

Do I need to already use n8n?

No. We set up n8n for you – either self-hosted on secure UK/EU servers or on n8n Cloud – and hand over full access and documentation.

Can you work with our existing CRM and tools?

Yes. We build around the tools you already pay for wherever possible, and only recommend changes when there’s a clear benefit.

What happens if something breaks?

Every workflow includes error handling and alerts. On a care plan we monitor your automations, fix issues fast and make ongoing improvements.

Can we start small?

Absolutely. Many clients start with a single Quick Win – usually instant lead response into the CRM – and expand once they see the results.

Not sure where to start? Let's map it together.

Book a free 45-minute automation audit and leave with a clear plan for your top three wins.

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