Lead capture & routing
Leads come in through your website, Facebook and Google ads, email, the phone and sometimes a portal or two. We bring them all into one flow so nothing sits unnoticed in an inbox.
What we build
Every enquiry, from every channel, in one place.
Website forms, lead ads, emails, portals and missed calls all feed into the same place.
We check each lead against your existing records, merge duplicates and fill in the gaps before anyone picks it up.
Leads are shared out by postcode, service, value, availability or simple rotation. You set the rules.
Your team hears about a new lead within seconds, with the details they need to call back.
Real-world examples
A few typical scenarios. Every build is tailored to your process, tools and customers.
The situationSomeone fills in your website form at 10pm on a Saturday.
What the automation doesThey get an instant acknowledgement. The lead is checked, tagged and assigned, and the salesperson sees it on their phone first thing Monday.
The resultNothing sits unread in an inbox, and every lead has a name next to it.
The situationYou have more than one location but a single national website.
What the automation doesThe postcode decides which branch gets the enquiry, and head office still sees the full picture.
The resultLocal teams respond faster and you can compare branches properly.
The situationFacebook and Google ad forms are bringing in leads.
What the automation doesInstead of downloading spreadsheets, each lead goes into your CRM with the campaign it came from.
The resultYou can finally see which ads bring in paying customers.
Integrations
We build around the systems you already have and only suggest changes when there’s a good reason.
FAQ
Most of them: website forms, Meta and Google lead ads, shared inboxes, marketplaces, property portals, live chat and phone systems. If a platform can send data out, we can usually pick it up.
We can import and clean up your existing lists so everything is in one place, with duplicates merged.
Yes. The rules are written down and easy to change when your team or areas change.
Related services
Replies in seconds that qualify leads and book calls.
Nurture on the channels customers actually read.
A pipeline that updates itself.
Book a free 45-minute call and come away with a clear plan for your top three wins.