WhatsApp, SMS & email journeys
Emails get buried. WhatsApp and SMS get read. We set up follow-ups across all three that respond to what each person does, and stop as soon as they book or reply.
What we build
Nurture on the channels customers actually read.
We use the official WhatsApp Business Platform and approved templates, so your number stays in good standing.
Handy for reminders, missed calls and quick questions. Replies are picked up and logged automatically.
Welcome emails, follow-ups and win-back campaigns that sound like you and arrive at sensible times.
Messages change depending on whether someone opened, clicked, booked or replied, and they stop once the job is done.
Real-world examples
A few typical scenarios. Every build is tailored to your process, tools and customers.
The situationYou send a quote and hear nothing.
What the automation doesTwo days later they get a friendly WhatsApp asking if they have any questions. A few days after that, a short case study arrives by email.
The resultMore quotes accepted, and nobody had to remember to chase.
The situationYou have hundreds of old enquiries that never went anywhere.
What the automation doesA slow, polite campaign asks whether their plans have changed. Anyone who replies goes straight to your team.
The resultNew work from leads you’ve already paid for.
The situationPeople sign up for an event or webinar.
What the automation doesThey get a confirmation, a reminder the day before and a different follow-up depending on whether they came.
The resultBetter turnout and warmer conversations afterwards.
Integrations
We build around the systems you already have and only suggest changes when there’s a good reason.
FAQ
Yes, as long as they’ve opted in. Messages you start have to use templates approved by Meta. We set all of that up properly.
Yes. Replies are picked up, answered by the assistant or your team, and saved against the contact.
Most of the big ones, including Brevo, Mailchimp, HubSpot, Gmail and Outlook.
Related services
A pipeline that updates itself.
Fill the diary, cut no-shows, grow reviews.
Automation for the jobs nobody enjoys.
Book a free 45-minute call and come away with a clear plan for your top three wins.