Booking, reminders & reviews
Once someone has enquired, there’s still plenty to do: booking, confirming, reminding, following up and asking for a review. We make sure all of it happens on time.
What we build
Fill the diary, cut no-shows, grow reviews.
People choose a time that suits them, based on your team’s actual calendars.
Reminders go out by WhatsApp, SMS or email with an easy way to rearrange.
A helpful message after each appointment, and a prompt to rebook when the time is right.
Happy customers get a simple link to leave a Google review. If someone wasn’t happy, you hear about it first.
Real-world examples
A few typical scenarios. Every build is tailored to your process, tools and customers.
The situationA customer cancels tomorrow morning’s appointment.
What the automation doesThe slot is offered straight away to people on your waiting list. The first to accept gets it.
The resultFewer gaps in the diary and fewer phone calls.
The situationYour customers need a service, check-up or renewal every year.
What the automation doesThey get a reminder with a booking link, and another nudge if they don’t book.
The resultRepeat business without anyone keeping a list.
The situationYou do good work but rarely ask for reviews.
What the automation doesA few days after each job, the customer gets a personal thank-you and a link to leave a review.
The resultMore reviews, which helps you show up in local searches.
Integrations
We build around the systems you already have and only suggest changes when there’s a good reason.
FAQ
Calendly, Cal.com, Google Calendar, Microsoft 365 and many industry booking systems.
Yes. Payment links or deposits can be part of the booking.
Not if they’re done well. We space them sensibly, make opting out easy and stop them as soon as they’re no longer relevant.
Related services
Automation for the jobs nobody enjoys.
Fast websites built to turn visitors into enquiries.
Every enquiry, from every channel, in one place.
Book a free 45-minute call and come away with a clear plan for your top three wins.